Vodafone’s cost of living support
Vodafone Albania sympathizes with the rise in the cost of living for Albanian citizens. These days we are all affected by the rise in inflation, which Bank of Albania quotes at 9% currently. A rise in the energy prices has also affected production and supply chain worldwide, making for basket consumption products to increase by 30%. The telecommunications sector has been strongly affected by the current macroeconomic and geopolitical context, which has resulted in significant increases in energy and raw material prices. This fact, associated with the rise in the inflation rate, results in significant increases in operating costs and maintenance and management of the support network for the provision of our services.
At Vodafone Albania, we seek to offer the best solutions to our customers who find themselves in a situation of economic vulnerability or who wish to continue using our services at a price that is more suited to their specific situations.
Customers with disabilities
Vodafone is fully committed to providing equal access and treatment through products and services designed and tailored to meet your needs. Vodafone offers a 50% discount on Unlimited mobile plans for subscribers with disabilities.
Do you need support?
We are here to help you with any question or issue you may have.Do you want support from our team? Click below and you will find all the ways to contact us.
Accessibility on Vodafone TV
Discover the accessibility features available on Vodafone TV, designed to make content easier to use and understand for everyone. The platform includes options like customizable subtitles, audio support, and simplified navigation for a more inclusive viewing experience.Dedicated Plans for Customers
from Age 62
from Age 62
These plans are available to all individuals who have reached the age of 62 years old or above.
Vodafone Care
900 ALL
Package details
100 Min
1GB
5GB in Total
30 Days
Vodafone Next Care
800 ALL /month
Package details
500 Min
500 SMS
1GB
5GB in Total
12/24 months
Other Social package
Package dedicated to low-income customers.Low-income clients include all individuals on social assistance and people with hearing and vision problems.
Vodafone Basic
600 LEKË
Bundle details
50 Min
50 MB
Frequently asked questions
Guide for Subscribers with Disabilities
How do I register so that Vodafone recognizes me for differentiated treatment?
I can't visit the Vodafone store.
What is Braille?
What is LARGE Print?
Dedicated products and services
Vodafone's contribution to reducing
energy consumption
energy consumption