Informing Vodafone Albania Customers on service disruption
We want to inform our customers regarding a major fiber cut which occurred outside of the country impacting our services (connection of IT system, international call, SMS, roaming services). This incident took place today on December 12th, 2023, at about 11:20 AM and professional recovery efforts began immediately. Our international and national trained staff on duty have assessed the failure and formed an immediate response plan of actions for a prompt workaround. Services were fully recovered again by 2:00 PM.
We apologize for any inconvenience caused by this incident and appreciate your patience and trust in Vodafone.
We appreciate the support of the news media in relaying these important informational updates.
For more information, please contact us at media-al@vodafone.com.
Vodafone Albania Foundation and Vodafone Foundation Humanitarian Fund are supporting the National Agency of Protected Areas, contributing 24K Euros value of donations to support the fight against wildfires.
Free communication for firefighters in frontline
May 10, 2021 Vodafone Albania announces today that after 4 successful years as CEO, Mr. Achilleas Kanaris has concluded his assignment in the country to take leadership as Vodafone Romania CEO. He will be succeeded by Mrs. Katia Stathaki, as the first lady appointed as CEO of Vodafone Albania.
As of late December 2020 local Albanian Authorities have fully approved and endorsed the legal merger of Vodafone Albania’s with Abcom. The legal merger approval comes after the acquisition of Abcom from Vodafone Albania in February 2020. Vodafone Albania is now a full converged company.
Vodafone notes the press speculations that are circulating in the Albanian market regarding a potential exit of the company from the market. Vodafone strongly denies these speculations.
The spread of COVID-19 in Albania and the measures introduced by government to limit infection and protect the more vulnerable within our society has changed the way we interact with each other. It has limited our daily movement, increasing the need to stay connected through technology.