VODAFONE SMART APP TERMS & CONDITIONS

Our terms & conditions
Welcome to the Vodafone Smart App (also known as the V by Vodafone App) (the “App”), provided by Vodafone Sales and Services Limited, registered in England and Wales at Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN under registered number 06844137 (“We”).

1.    Licence
We grant you a non-exclusive, non-transferable licence to download and use the App on one device that you own or control for personal non-commercial use only. 
Please note that in addition to these terms (which cover the conditions for your use of the App), separate terms and conditions may apply to any services and devices that you control through the App.

2.    Charges
The App can be used: 
(i)    to activate and manage Vodafone Smart plans in connection with certain Vodafone Smart devices and Vodafone Smart SIM cards for the functionality of the service; and
(ii)    to connect to, and manage features and services associated with, specified Vodafone Smart devices (purchased separately). 

You may also be able to subscribe to additional services related to your connected devices via the App. Charges may apply to such subscriptions but these will be made clear to you at the point of purchase.
In addition to the cost of the subscriptions there may be data charges for downloading and using the App in Albania]. If you access the App outside the territory of Albania, you may incur data charges at the standard data rates applicable to your mobile tariff for roaming.

3.    Your responsibilities
You will need to check that the App is compatible with your device prior to downloading. In order to make full use of the App you will need to connect either a Vodafone Smart SIM (also known as a V-Sim) or connected device, these are sold separately.
You may not copy, distribute, unzip, reverse engineer, decompile or otherwise disassemble the App or use any of its constituent elements in any way, save as permitted by applicable law.

4.    Exclusion of warranties and limitation of liability
You will need to check that the App is compatible with your device prior to downloading. In order to make full use of the App you will need to connect either a Smart SIM or connected device, these are sold separately.
To the fullest extent permitted by Applicable law, the App is provided to you “as is”, without support or maintenance. Neither we nor our licensors warrant that the App will meet your requirements or that the operation of the App will be uninterrupted or error free. To the extent permitted by law we and our licensors disclaim and exclude all warranties, representations, conditions and other terms of any kind, express or implied and whether arising by statute, common law or otherwise. In any event, our maximum liability and sole remedy to you is a refund of the price of the App (if any) at the time of your purchase. This clause does not affect your legal rights as a consumer.
Where the App is capable of being used to control certain device features or services associated with Vodafone Smart devices, we will inform you of what these features or services are. The Vodafone Smart device may be promoted as having additional features or services that the App is unable to control or manage, and which require a third party app to use. You will need to check that you are using the correct apps to perform the associated functions on your Vodafone Smart device(s).

5.    Registration
If you are a Vodafone customer the App will automatically identify your account details and link the App installed on your device to your Vodafone Account.
If you are not currently a Vodafone mobile customer, you will be required to register certain details including your mobile phone number and your email address in order to use the App and any related services.

6.    Your Information
We will collect information to provide you with the Services via the App. We will collect, use, store or share your information in accordance with our App Privacy Policy supplement and the Vodafone privacy policy.

7.    General
These Terms shall be governed and interpreted in accordance with [English law] and you and we both consent to the non-exclusive jurisdiction of the [English] courts.


Contact us
[Online: click here to contact us
From a Vodafone mobile: 191
Other UK number: 03333 048 069 (standard call charges apply).
From abroad: +44 7836 191 191 (standard international call charges apply).
Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. November 2019.]