Proper Pizza
Proper Pizza
" For Proper Pizza, being a Ready Business means being Ready anytime to offer to their customers the most delicious Pizza in town and dong it in the most effective and efficient way. "
The Customer
Proper Pizza Albania Shpk has opened in March 2015 and since then has been offering high quality products for its customer all over Albania. Proper Pizza has revolutionized how Albanian consumers taste pizza with its unique recipes.
The Need
Proper Pizza operates through orders from their customers, and that is why not missing calls is essential and critical for the business. Engaged customers as well as loyal ones are the core of the company. Being always connected with the customers and the business unit is a key challenge for Proper Pizza.
Solutions & Benefits
The Customer
Proper Pizza Albania Shpk has opened in March 2015 and since then has been offering high quality products for its customer all over Albania. Proper Pizza has revolutionized how Albanian consumers taste pizza with its unique recipes.
The Need
Proper Pizza operates through orders from their customers, and that is why not missing calls is essential and critical for the business. Engaged customers as well as loyal ones are the core of the company. Being always connected with the customers and the business unit is a key challenge for Proper Pizza.
Solutions & Benefits
- Extensive global and local network reach to improve communication ability of employees with each-others, with the customers and with the Group members wherever they are and at any time.
- IT Transformation by Implementing an IP PBX solution through the call hunting features that ensured the possibility to handle simultaneous calls on a single mobile sim card, thus never missing a call again.
- Fixed Broadband and Private APN to drive efficiency and productivity.
- Vodafone Fleet Master in order to track all orders and avoid any delays to keep their customers delighted by their product
- Guest Wi-Fi management to offer an excellent customer experience.