GenericTerms & Conditions

Guarantees:

• The highest amount of guarantee is for permanent Roaming. For temporary Roaming lower guarantees apply.
• Unlimited Internet at a reduced speed is not available while roaming. After the depletion of your tariff plan internet allowance, you will be charged with standard internet prices as in Albania.
• All above prices include V.A.T.
• Minimum charge duration is 30 seconds. After the initial 30 seconds, tariffs are applied on a per second basis.
• International Minutes included in your Tariff plan can only be used for calls toward 10 countries: Italy, Greece, USA, Canada, France, Germany, UK, Belgium, Turkey, Switzerland.
• All the fixed monthly fees will be paid at the end of the month. - In case when the activation of Mobile Number/Optional National/International Bundle of Minutes, National SMS or MB chosen is required, the fixed monthly fees for the first month of activation and the respective National Minutes, SMS, Data Internet and optional National/International Minutes, National SMS or MB will be calculated proportionally with the remaining days of the month. - In case when the deactivation of the Mobile Number/Optional National/International Bundle of Minutes, National SMS or MB chosen is required, the fixed monthly fees and the respective National Minutes, SMS, Data Internet and optional National/International Minutes, National SMS or MB will be calculated proportionally with the passed days of the month.
• After the depletion of the National Minutes, SMS, Data Internet bundle and Optional Bundle of National/International minutes, national SMS or MB, customers will be charged with the normal tariffs as described on the above price list.
• SOS Credit (15122) maximum call duration is 5 minutes. After the fifth minute the call is dropped.
• Info145: Credit balance for new subscribers will be available 24 hours after the first successful outgoing call. In order to receive the credit balance in Albanian, the message sent to 145 must contain the letter "A", otherwise the subscriber will not receive any credit balance information. In order to receive the credit balance in English, the message sent to 145 must contain the letter "E", otherwise the subscriber will not receive any credit balance information.
• Voice SMS charge is applied for 1 message regardless the length. The maximum length of 1 message is 30 seconds
• Video call tariffs are the same as voice calls tariff of this tariff plan. Video Call can be performed towards these countries: Italy, Greece, FYROM, Kosovo, Serbia, Montenegro, Germany, United Kingdom and in USA. In roaming Video Call can be used only in those countries with who we have roaming agreement in place for this service and will be charged with standard roaming tariffs.
• ***RED Roaming is activated when you choose one of the Vodafone RED tariff plans. Daily Access Fee will be applied in each calendar day that customer will perform traffic.
• Optional bundles are not part of RED Roaming offer.

Detail 1 - International Destinations:

Vodafone Neighbour:
Vodafone Greece, Vodafone Italy

Vodafone Europe & Neighbour Countries:
Vodafone UK, Vodafone Germany, Vodafone Spain, Vodafone Czech Republic, Vodafone Hungary, Vodafone Ireland, Vodafone Malta, Vodafone Netherlands, Vodafone Portugal, Vodafone Romania (ex Mobifone, Connex), Vodafone Sweden, Vodafone Belgium (ex Proximus, Belgacom), Swisscom (Switzerland), SFR (France), Telsim (Turkey).

Non Vodafone operators in:
Greece, Italy, F.Y.R.O.M, Kosovo, Montenegro.

Vodafone World and other Europe networks :
Vodafone Egypt, Vodafone Australia, Vodafone New Zealand.

Rest of the World:
Afghanistan, Angola, Argentina, Aruba, Bahrain, Bangladesh, Belize, Benin, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comor, Congo Dem. Rep (ex Zaire), Congo Republic, Cook Island, Corea, Costa Rica, Cuba, Diego Garcia island, Djibouti, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland, Faroe Islands, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Greenland, Guadeloupe, Guam, Guatemala, Guinea Bissau, Guyana Republic, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Ivory Coast, Japan, Jordan, Kazakstan, Kenya, Kuwait, Kyrgyzstan, Laos, Lesotho, Liberia, Macau, Madagascar, Malaysia, Maldives, Mali, Mariana-Saipan, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Mongolia, Mozambique, Myanmar (ex Burma), Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Nigeria, Niger, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Philippines, Peru, Qatar, Reunion, Saint Helena, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Taiwan, Tanzania, Thailand, Togo, Trinidad & Tobago, Turkmenistan, Uganda, U.S.A., United Arab Emirates, Uruguay Uzbekistan, Venezuela, Vietnam, Yemen, Yemen Dem. Rep, Zambia, Zimbabwe.

Detail 2 - Networks where "RED Roaming" is applied:

In Europe
Vodafone Czech Republic, Vodafone Germany, Vodafone Greece, Vodafone Hungary, Vodafone Romania, Vodafone Ireland, Vodafone Italy, Vodafone Malta, Vodafone Netherlands, Vodafone Portugal, Vodafone Spain, Vodafone Turkey, Vodafone UK, Vodafone Iceland, A1 Telekom Austria, Proximus Belgium, Mobiltel Bulgaria, BTC Bulgaria, BH Telecom Bosnia and Herzegovina, Swisscom Switzerland, CYTA Cyprus, TDC Denmark, Elisa Estonia, Elisa Finland, SFR France, Airtel Jersey, JT Jersey, Tele2 Croatia, VIPnet Croatia, A1 Telekom Liechtenstein, UAB Bità Lithuania, TANGO Luxembourg, SIA Bite Latvia, VIP Operator Macedonia, MTEL Montenegro, Telenor Montenegro, Telenor Mobil Norway, Polkomtel Poland, P4 Poland, SM Telecom San Marino, Vip mobile Serbia, Vala Kosovo, Ipko Kosovo, SI.MOBIL Slovenia , Mobitel Slovenia, Telenor Sverige Sweden.

Përtej Europës
Vodafone Australia, Vodafone Ghana, Vodafone India, Vodafone New Zealand, Vodafone Qatar, Digicel Anguilla, Digicel Antigua and Barbuda, Claro Argentina, Digicel Aruba, Digicel Barbados, Digicel Bermuda, Digicel Bonaire, Claro Brazil, Digicel British Virgin Islands, Rogers Wireless Canada, Digicel Cayman Islands, Entel Chile, China Unicom China, China Mobile China, Claro Colombia, Claro Costa Rica, Digicel Curacao, Vodacom Democratic Republic of the Congo, Digicel Dominica, Claro Dominican Republic, Claro El Salvador, Digicel Fiji, Digicel French Guiana, Digicel Grenada, Claro Guatemala, Digicel Haiti, Claro Honduras, 3 Hong Kong, Telkomsel Indonesia, Orange Israel, Cellcom Israel, Digicel Jamaica, Softbank Japan, Safaricom Kenya, Vodacom Lesotho, Telcel Mexico, Vodacom Mozambique, Digicel Nauru, Claro Nicaragua, Claro Panama, Digicel Papua New Guinea, Claro Paraguay, Claro Peru, MTS Russia, Digicel Saint Kitts and Nevis, Digicel Saint Lucia, Digicel Saint Vincent and Grenadines, Digicel Samoa, Starhub Singapore, Vodacom South Africa, Digicel Suriname, Vodacom Tanzania, True Move Thailand, True Move Thailand, Digicel Tonga, Digicel Trinidad and Tobago, Digicel Turks & Caicos Islands, Du United Arab Emirates, Digicel United States Virgin Islands, Claro Uruguay, AT&T USA, Digicel Vanuatu.

Detail 3 - Networks where standard roaming tariffs are applied (for customers with no "RED Roaming”)

European networks in:

Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Faroe Islands, Finland, France, Germany, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Kosovo, Liechtenstein, Luxembourg, Macedonia, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom

Other networks in:

Afghanistan, Algeria, Angola, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chile, China, Colombia, Congo, Cook Islands, Costa Rica, Cote D'Ivoire, Cuba, Curacao, Djibouti, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, Estonia, Ethiopia, Faroe Islands, Fiji, French Polynesia, Gabon, Gambia, Georgia, Greenland, Guadalupe, Guam, Guatemala, Guyana, Honduras, Hong Kong, Iceland, India, Indonesia, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liberia, Libya, Lithuania, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritius, Mexico, Mongolia, Morocco, Mozambique, Namibia, New Zealand, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, Russia, Rwanda, Samoa, San Marino, Saudi Arabia, Senegal, Seychelles, Singapore, South Africa, South Korea, Sri Lanka, Suriname, Taiwan, Tajikistan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Ukraine, United Arab Emirates, Uruguay, USA, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe.